Support and advice

This page contains links and information on where to get support for you and your family

Where to get support - for parents and carers

Thank you for your help with this study. The interview may have raised issues that you would like further advice about or help with. The information below provides some useful telephone numbers and services.

If you would like to find out more information about Five to Twelve you can visit the 'Taking Part' page. If you have any further questions about the research study please email FiveToTwelve@natcen.ac.uk.

If you have concerns about your own or your child’s health and wellbeing, we recommend that you talk to your GP. You can also find general health advice on the NHS website www.nhs.uk

 

Childline – Free and confidential support for anyone under 19 in the UK about any issue you’re going through.

Website: www.childline.org.uk

Helpline: 0800 1111

 

Citizen’s Advice Bureau (CAB) – Your local CAB can offer independent confidential advice online about a range of issues including housing, debt and consumer issues. You can find out more, including where your nearest CAB is, on www.citizensadvice.org.uk. To speak to someone, call CAB’s national phone service on 0800 144 8848.

 

Family Lives – A confidential and free helpline for emotional support, information, advice and guidance on any aspect of parenting and family life Website: https://www.familylives.org.uk/how-we-can-help/confidential-helpline

Helpline: 0808 800 222

Email: askus@familylives.org.uk

 

Men’s Advice Line – Provides advice and support for all men experiencing domestic violence.

Website: www.mensadviceline.org.uk

Helpline: 0808 801 0327

Email: info@mensadviceline.org.uk

(open Mon–Fri, 9am–8pm).

 

Mind – Provides advice on a range of mental health problems, including the types of mental health problem; where to get help; medication and alternative treatments; and advocacy.

Website: Visit mind.org.uk/information-support/

Helpline: 0300 123 3393 (open weekdays from 9am to 6pm)

 

National Domestic Abuse Helpline – Support for victims of domestic abuse and violence.

Website: www.nationaldahelpline.org.uk

Helpline: 0808 2000 247

 

Relate  – Provides relationship support and counselling.

Website: www.relate.org.uk/relationship-help/talk-someone

 

Shelter – Free housing advice.

Website: www.shelter.org.uk

Emergency helpline: 0808 800 4444

 

Stepchange – Provides free expert debt advice.

Website: www.stepchange.org/contact-us.aspx

Helpline: 0800 138 1111

 

Working Families   Advice for working parents and carers.

Website: workingfamilies.org.uk

Helpline: 0300 012 0312

 

Samaritans (available 24/7) – Whatever you’re going through, you can contact the Samaritans day or night for support. This is a listening service. Call on 116 123 or email jo@samaritans.org

Website: https://www.samaritans.org/

 

Young Minds – Provides services to parents and carers who are concerned about their child’s mental health, up to the age of 25. You can call the Parent Helpline on 0808 802 5544 on weekdays from 9:30am to 4pm, or use their WebChat service. Visit their website https://www.youngminds.org.uk/parent/